Terms and Conditions
Gotland Gin
Effective Date: 27 October 2025
1. Introduction
Welcome to Gotland Gin (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) apply to your use of our website [insert website URL] and to any orders or purchases made through it.
By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, please do not use the website.
2. About Us
Gotland Gin is an independent gin producer based in the United Kingdom, dedicated to creating premium spirits inspired by country life and craftsmanship.
Contact details:
Gotland Gin
Email:info@gotlandgin.co.uk
Registered Address: 3 Church Road, Highampton, Devon, EX21 5LS
Company Number:12166617
Telephone: 07764277038
3. Age Restriction
You must be 18 years or older to purchase alcohol from Gotland Gin.
By placing an order, you confirm that you and the recipient (if different) are at least 18 years of age.
We reserve the right to refuse or cancel any order if we believe this condition has not been met. Proof of age may be required upon delivery.
4. Product Information
We take care to ensure that product descriptions, pricing, and availability are accurate. However:
Images are for illustration purposes only.
Packaging may vary.
Occasionally, products may be temporarily unavailable; if so, we will notify you and offer a refund or substitute.
All prices are listed in GBP (£) and include VAT where applicable.
5. Ordering and Payment
5.1 Placing an Order
When you place an order through our website, you will receive an email confirmation. This is an acknowledgment of receipt, not acceptance.
Your order is accepted — and a contract is formed — only when we send a dispatch confirmation email.
5.2 Payment
We accept payment by major debit and credit cards (and other methods displayed at checkout).
All payments are processed securely by our payment provider; we do not store card details.
6. Delivery
6.1 Delivery Areas
We currently deliver to addresses within the United Kingdom.
We may offer international shipping in the future — please contact us for details.
6.2 Delivery Times
Orders are usually dispatched within 2–5 working days.
Delivery times may vary depending on demand, location, and courier availability.
6.3 Delivery Charges
Delivery costs are displayed at checkout and vary by location and order size.
6.4 Failed Deliveries
If you provide incorrect delivery details or fail to accept delivery, we cannot be held responsible for delays or losses.
7. Returns and Refunds
7.1 Your Right to Cancel
If you are a consumer, you have the right to cancel your order within 14 days of receiving your goods, under the Consumer Contracts Regulations 2013.
You do not need to give a reason, but goods must be returned unopened and in their original packaging.
To cancel, please contact us at info@gotlandgin.co.uk within 14 days of delivery.
7.2 Returning Goods
You must return items within 14 days of notifying us.
You are responsible for return postage unless the product is faulty or incorrect.
Refunds will be issued within 14 days of receiving the returned goods.
7.3 Faulty or Damaged Items
If your order arrives damaged or incorrect, please contact us within 7 days. We will arrange a replacement or full refund, including postage.
8. Gift Vouchers and Promotions
Gift vouchers, discount codes, or promotional offers may be subject to additional terms, including expiry dates and usage restrictions.
They cannot be exchanged for cash or used after expiry.
9. Intellectual Property
All content on this website — including text, images, logos, designs, and branding — is the property of Gotland Gin or its licensors.
You may not copy, reproduce, or use any material from the website for commercial purposes without prior written consent.
10. Website Use
You agree not to:
Misuse the website or interfere with its security.
Post or transmit unlawful, offensive, or harmful material.
Use the website in a way that disrupts others’ use or breaches any law.
We reserve the right to restrict access or terminate use of the website if these Terms are breached.
11. Limitation of Liability
We are not liable for any loss or damage arising from:
Use or inability to use the website;
Delays or issues beyond our reasonable control;
Indirect or consequential loss.
Nothing in these Terms excludes liability for death, personal injury, or fraud caused by our negligence.
12. Privacy and Data Protection
We take your privacy seriously.
Personal information collected via our website is handled in accordance with our Privacy Policy.
By using our website, you consent to such processing.
13. Events Beyond Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control — such as strikes, transport delays, extreme weather, or supply chain issues.
In such cases, we will notify you and take reasonable steps to minimise the impact.
14. Changes to These Terms
We may update these Terms periodically.
The version published on our website at the time you place your order will apply to that purchase.
15. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
If you have any questions about these Terms, orders, or our products, please contact:
Gotland Gin
Email: info@gotlandgin.co.uk
Address: 3 Church Road, Highampton, Devon. EX21 5LS
